Last updated: June 2026 — James Wilson, Tommytowels

Responsible Gaming

Our Commitment to Player Safety

At Tommytowels, we believe that enjoying PayID pokies should always be a fun and entertaining experience. James Wilson and the entire Tommytowels team are deeply committed to promoting responsible gambling across the Australian market. We recognise that for some players, gambling can shift from an enjoyable pastime into something more serious, and we take that responsibility seriously.

This page exists because we genuinely care about the people who visit tommytowels.com. No review, bonus guide, or pokie recommendation is ever worth more than your wellbeing. Please read this page carefully and share it with anyone you feel may need it.

Gambling Should Always Be a Choice, Not a Compulsion

Responsible gambling means staying in control of how much time and money you spend. It means gambling for entertainment, never to recover losses, escape problems, or relieve stress. Before you play any PayID pokie or visit any online casino, ask yourself whether you are gambling on your own terms.

The golden rules of responsible gambling include:

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or income. Recognising the warning signs early gives you the best chance of getting back in control. Common signs include:

Self-Assessment Checklist

Answer the following questions honestly. If you answer yes to two or more, we strongly encourage you to seek support:

Tools to Help You Stay in Control

Deposit Limits

Most licensed Australian online casinos allow you to set daily, weekly, or monthly deposit limits. We strongly encourage every player to use these tools before they start playing. Setting a limit takes only minutes and provides a reliable financial safety net.

Reality Checks

Reality check alerts notify you after a set period of play, reminding you how long you have been gambling and how much you have spent. Enable these notifications in your casino account settings to keep your sessions grounded in reality.

Cooling-Off Periods

If you feel you need a short break, many casinos offer cooling-off periods ranging from 24 hours to several weeks. During this time your account is temporarily restricted, giving you space to reassess your habits without permanently closing your account.

Self-Exclusion

Self-exclusion is a powerful tool that prevents you from accessing your casino accounts for a set period, which can range from months to a permanent ban. In Australia, the BetStop National Self-Exclusion Register allows you to self-exclude from all licensed interactive wagering services in one simple step. Visit betstop.gov.au to register for free.

Australian Crisis Hotlines

If you or someone you know needs immediate support, please reach out to these free and confidential services available in Australia:

International Support Organisations

The following organisations provide world-class resources, counselling, and support for anyone affected by problem gambling:

Strict 18+ Policy

Tommytowels operates a strict 18+ only policy. All content on tommytowels.com is intended exclusively for adults of legal gambling age. We do not condone underage gambling under any circumstances. If you are concerned that a minor has access to gambling content or services, please contact the relevant casino's support team and your local authorities immediately. Licensed casinos are required by law to verify the age of every player before allowing real-money play.

You Are Never Alone

Seeking help for a gambling problem is a sign of strength, not weakness. Thousands of Australians successfully regain control of their gambling every year with the right support. Whether you choose to call a helpline, speak to a counsellor, or simply set a deposit limit today, every step matters. The Tommytowels team stands behind you and encourages you to put your wellbeing first, always.